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CloudFactory, the technology outsourcing company based in Kathmandu, connects workers in developing countries with client companies worldwide. The employees benefit from skills training and job creation, and the clients get quick and cost-effective data entry and related tasks. Its primary objective and mission statement is to train one million people in the developing world to basic computer work and raise them up as leaders to address poverty in their own communities.

The CloudFactory formula —to increase income while reducing brain drain—could be deployed in the migrant camps that are springing up as a result of the European refugee crisis. Used laptops combined with wifi could be all the infrastructure that is required.

CloudFactory workers complete more than one million tasks per day; typically data entry (e.g. digitizing receipts), data processing (e.g. audio transcription), data collection (e.g. collecting e-mails for marketing campaigns) and data categorization (e.g. tagging images and videos). CloudFactory provides lower costs than competitors in the developed world and other traditional outsourcing countries while still paying wages at least twice the prevailing standard rate.

The Global Solution Networks Lighthouse Case Study of CloudFactory is here.

To join our forum discussion on how this type of employment model can help migrants who are awaiting immigration processing—which estimates say can take up to one year—go here.

Mike Dover, Fellow, Global Solution Networks and Employment & Prosperity Hub Leader; Business Board Member, Lifeboat Foundation; Professor, Humber College; Managing Partner, Socialstruct Advisory Group, Inc.
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